Delivery Delays in Far North Queensland Due to Severe WeatherUpdated 2 months ago

Severe weather and flooding in Townsville and surrounding areas have disrupted transport infrastructure and delivery networks, resulting in delays for mail and parcels entering and leaving the region. These conditions are impacting communities and our ability to maintain regular delivery schedules.

We are actively working with our logistics partners to minimize disruptions and reroute deliveries where possible. However, safety remains our priority, and delays may continue until conditions improve.

Customers are advised to expect longer delivery times for orders to and from Far North Queensland. Tracking updates may also take longer to reflect progress. We appreciate your patience and understanding during this time and encourage you to contact our customer service team if you have further questions or concerns.