Can I add delivery notes to my order?Updated 7 months ago
Yes, you can add delivery instructions for the courier. Simply click 'Add Delivery Instructions' at your cart to leave general notes such as "leave unattended at the front door."
Please note that most deliveries have standard Authority to Leave, meaning the courier may leave the package unattended if they deem it safe. If the courier doesn't find it appropriate to leave the shipment, a missed delivery card will be left with further instructions. While couriers do their best to accommodate general requests, we can't guarantee all instructions will be followed.
Additionally, couriers are unable to make phone calls due to safety reasons, so requests for phone calls prior to delivery cannot be fulfilled.
Please keep in mind that delivery notes go directly to the courier and are not reviewed by our team. For specific order instructions, please contact us before placing your order.