Why have I only received part of my order?Updated 7 months ago

Orders may be dispatched in multiple shipments through different couriers which may mean that they can arrive at different times .

In some cases where parcels are separated in transit, the couriers may make a partial delivery. The delivery tracking information will confirm if a partial delivery has been made and it will continue to update for the remaining parcels in transit.

If parcels are still in transit outside of the estimated delivery time, please contact our team for assistance.