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Shipping Information

Shipping Policy Information

At Homecoze, we are committed to making your shopping experience as seamless as possible. This Shipping Policy has been developed to guide you on how we handle the shipping and delivery of your orders. If you have any questions or concerns and you ca

Freight Protection Promise

Our Freight Protection Promise ensures that all parcels are insured against loss or damage that may occur during transit, up until the point of delivery. We provide courier tracking for all shipments, and it is the customer's responsibility to follow

Force Majeure

Homecoze shall not be held liable for any delay, suspension, or failure arising from circumstances beyond our reasonable control. Such circumstances include, but are not limited to, acts of God, governmental actions or restrictions, transportation st

Customer Support

Need assistance? Our dedicated customer service team are here for any questions or concerns you may have. Please contact us via email or using our website inquiry form and we will be happy to assist you. Note; Avoid sending multiple inquiries, as our